I've done both of those things and have received no further response beyond the initial email. (I've emailed him twice in case the first one did not go through.) He sent me a new password reset to my connected email account and contacted me via my work email like asked and told me to reset and email him back. I asked him to reach out via my work email so I could easily stay on top of any incoming emails from Epic. He said he would but would have to close the chat. I did not find exactly what I was looking for and I decided to reach out via chat.Ī nice support rep helped me out and noticed that there was in fact some suspicious activity, so I asked him to resend the password reset email so I knew it was coming from Epic. I didn't find any so I tried to search the HELP section to see if Epic tended to email people when they see something suspicious happening. Instead, I logged into my EG account and tried to see if there were any messages on the account regarding suspicious activity. I received an email from Epic Games support to the email my account is attached to claiming suspicious activity and needing to reset my password via a link. Looking for some advice! I hope this is okay to post here.
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